Care

of Students

We understand that being away from home can be a very big step for both parent and child and, as a result, we want to ensure that all students feel at home throughout their time at Concord. We ensure that all students feel safe and cared for whilst in our charge and we pride ourselves on the care of students, following our robust safeguarding policies and procedures.


Safeguarding & Pastoral Team

Concord has a Safeguarding Policy in line with the UK Government statutory guidance and it is reviewed regularly. Our Safeguarding Team deal with all issues relating to student welfare from homesickness to health and wellbeing. The team work with other staff (teachers, boarding parents, activity staff, domestic staff) to monitor students closely, and intervene quickly to provide appropriate care. This may be a buddy system, a talking service such as independent listener or counselor, or a referral to the medical team.


Medical Centre

We have a purpose built Medical Centre with a team of qualified nurses who:

  • facilitate the access to medication
  • administer UK medication only
  • help any student feeling unwell
  • provide first aid

Whilst there is no charge to be seen by the College nurse, there may be charges incurred by students from certain countries for NHS hospital treatment.  We provide insurance for all students (travel & medical) but recommend this is checked before travelling to ensure it meets individual requirements.


Cubs

Students aged 10 – 11 years 11 months, automatically become members of the ‘Cubs Club’. Cubs have their own area ‘The Haven”, where they can meet and socialise with other students from a range of nationalities and take part in a number of supervised activities earning points for their Cubs group – Bear, Lion, Tiger or Wolf. Cubs are supervised by a team of Activity Assistants, and are expected to register at regular times outside of lesson & mealtimes (evenings and weekends), and join in a range of organised activities.


Electronic ID registration for students

Students are issued with an electronic ID badge on arrival and are required to register electronically at key points throughout the day.  Our Safeguarding Team can quickly locate students who have not registered for lessons.  They can also monitor that students are attending meal times.


Boarding Residences & Boarding Life

Arranged by gender and age, our boarding residences are managed by at least one Boarding Parent living in the residence:

  • The Boarding Parent is there for the students to talk to and will check regularly on the student’s welfare
  • Electronic/key code entry to the residence
  • Electronic/key entry to bedrooms
  • Set weekday bedtime for students:
    • Juniors – 21.30
    • Seniors – 22.00

Respect Policy

Concord is an international community bringing nationalities together from around the World. To ensure a harmonious campus, all students are expected to show kindness and tolerance towards others, to demonstrate mutual respect and to behave in a way that promotes understanding and harmony.


IT/Computer Safety

All buildings have WiFi but it is switched off from midnight until 0600 to ensure students have a good night’s sleep. There is a robust Firewall in place.


Orientation Sessions

A series of sessions to introduce students to life in the UK and promote student safety, including:

  • Road safety
  • Security of mobile phones and other personal possessions
  • Dangers of peer abuse
  • Online safety
  • Staying safe in the UK

Supervised Access

Students have supervised or restricted access to key areas such as:

  • Swimming pool
  • Outdoor pursuits
  • Science laboratories
  • Art rooms
  • Sports halls

CCTV and Security Team

Our Security team ensure the campus is a safe and secure place to live and study with our extensive CCTV system monitored regularly.  Security personnel check all visitors in and out of campus from our custom gate house.